03 Feb 08
What they need is to kick off the training wheels, honestly. Their locus of control vis-a-vis technology needs to move a long way inward. There is nothing more frustrating than dealing with fear-based apathy. I don’t mind intelligent skepticism; I’ll prove a given tool’s worth or I’ll abandon it. I don’t mind dealing with genuine problems. They happen. I do mind, quite a lot, having to stand over a grown professional’s shoulder teaching her to use a set of essentially self-explanatory web forms because she cannot be bothered to learn by doing. And I do this a lot.
Caveat Lector » Training-wheels culture